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CheckUP works with partner organisations and health providers to create healthier communities and reduce health inequities through a range of initiatives.

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There are so many ways you can support the work of CheckUP and our vision of better health for the people and communities that need it most.

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Meet Sabrina Kerr

Health Gateway Schools Manager

Sabrina has been part of the CheckUP team since May 2006, nearly two decades of connecting Queensland students with health career pathways. As Gateway Schools Manager, she works across the state to bridge the gap between secondary schools and the health industry, with a particular focus on regional, rural and remote communities.

The Gateway to Industry Schools program is proudly supported and funded by the Queensland Government.

Celebrating 20 years at CheckUP!

Why did you choose to apply for work at CheckUP?

Because of my passion in health and CheckUP’s clear commitment to improving health equity and strengthening the health sector, particularly for communities that need it most. I was also really interested in the diversity of work that CheckUP offered.

What does a typical day at work look like for you?

A typical day is quite varied and very people-focused. It usually involves working closely with schools, health services, tertiary education providers and industry partners to coordinate engagement activities such as industry exposure opportunities, events and pathway initiatives.

I spend a lot of time building and maintaining relationships, meeting with stakeholders, following up opportunities, problem-solving and aligning education needs with industry capacity. Alongside this, I manage planning, budgets and reporting to ensure the project stays on track and delivers meaningful outcomes for schools, students and industry partners. No two days are the same, but the common thread is connecting schools with industry to create practical pathways into the health sector.

How does your role contribute to rural and remote communities?

The Health Gateway Project is a statewide initiative and, in my role, I oversee the implementation of Health Gateway activities in regional, remote and rural Queensland. These communities often have fewer resources and less exposure to health career pathways, so bringing those opportunities directly to students where they live makes a real difference.

What’s the biggest transformation you see with people that you support?

Many students initially have a very narrow view of the health industry. They think of doctors and nurses, and little else. Watching that expand, seeing a student discover a role they had never heard of and realise it is something they could genuinely pursue, that shift in confidence and possibility is the transformation that matters most.

 

What’s your favourite part about CheckUP?

I love working with CheckUP because of the people and the culture. There is a genuine commitment to doing work that matters and a real sense of purpose across the organisation.

What’s the most rewarding part of your role?

Seeing students gain confidence, clarity and excitement about their future in health. When a student walks away from an experience knowing what they want to do and believing they can get there, that is everything.

What motivates you?

The tremendous interest and enthusiasm from schools and students to participate in the project. When you see how much young people want these opportunities, and how much schools want to offer them, it is hard not to feel motivated to keep pushing the work forward.

Sabrina’s advice

“Get out to the schools and communities. The relationships you build there are what make this work real. When students can see themselves in the roles you are showing them, that is when something shifts. That moment is worth everything.”

Get in touch with Sabrina

Reach out via email at sabrinakerr@checkup.org.au or visit gateway2health.com.au

Want more stories?

Read about regional, rural and remote stories that are making a real difference.

14 May 2026

Mackay Workforce and Business Solutions Forum

📍 Ocean’s International Mackay, 1 Bridge Road, Mackay
🕙 9am to 12pm
💲 Free

Join the CheckUP team for a free morning of practical business support. Sessions cover collaborative problem-solving and business support solutions. Particularly relevant to NDIS providers, though all community service providers are welcome. This program is proudly supported and funded by the Queensland Government.

Register now

14 May 2026

Cairns Health Care and Support Workforce Breakfast

📍 The Bolands Centre, Cairns
🕙 7:30am to 9am
💲 Free

Join industry, training and workforce leaders for a morning of connection, collaboration and opportunity across the health and community services sector. This breakfast brings together representatives from the Department of Trade, Employment and Training (DTET), TAFE Centre of Excellence Health Care and Support, and CheckUP’s Industry Workforce Advisor service. CheckUP’s First Nations Industry Workforce Advisor Carissa McAllister will be sharing workforce insights.

Join for breakfast

19 May 2026

Cairns Queensland Small Business Expo

📍 Shangri-La The Marina, Cairns
🕙 9am to 6pm
💲 Free

Explore a diverse range of exhibitors offering services and resources including grants, business support, training programs, digital solutions, disaster support and more. A great opportunity to connect with experts and access the tools you need to grow.

Register here

21 May 2026

Redlands Health and Community Services Symposium

📍 Alex Hills Hotel
🕙 8:30am to 12:30pm
💲 Free

CheckUP’s Alina Khalid (Industry Workforce Advisor, Health) and Stuart Coward (Industry Workforce Advisor, Community Services) will be presenting. Connect, contribute and help drive practical outcomes for the Redlands health and care region.

This event features a live elected leaders Q&A, networking and panel discussions, and practical business support solutions. Brought to you by the Redlands Coast Chamber of Commerce and the Redlands Regional Jobs Committee, proudly supported by the Queensland Government.

Register your spot

21 May 2026

Gold Coast Queensland Small Business Expo

📍 Mercure Gold Coast Resort, Carrara
🕙 9am to 5pm
💲 Free

Connect with experts, network with peers and access the tools and resources you need to grow your business. A full day of exhibitors, insights and practical support tailored to businesses at every stage of their journey.

Get your ticket

26 May 2026

Brisbane Queensland Small Business Expo

📍 Brisbane Convention Centre, South Brisbane
🕙 9am to 5pm
💲 Free

A full day of exhibitors, insights and practical support for Queensland small businesses. Connect with experts and access tools and resources to support your growth, whether you’re just starting out or looking to scale.

Register today

28 May 2026

Got staffing challenges? Free support in Cairns

📍 Novotel Oasis Resort, Cairns
🕙 5pm to 7pm
💲 Free — catering provided

A free, practical workforce briefing for owners, managers and senior staff in health, allied services, community and social service businesses. Hear from industry experts including Dr Alina Khalid (Industry Workforce Advisor, Health) and Carissa McAllister (First Nations Health IWA), alongside key government and workforce partners.

A collaboration between CheckUP Australia, Cairns Regional Jobs Committee and Workforce Australia Cairns, proudly supported by the Queensland Government. Registration closes 20 May.

Register by 20 May

CheckIN Issue 323 – April 2026

Enjoy the April edition of CheckIN. Read it to learn all about CheckUP’s programs, news and events, plus discover industry news and more.

Subscribe to our newsletters HERE, to stay up to date with our initiatives, and more.

READ MORE

Economic Strength starts with Strong Futures

By Carissa McAllister, First Nations Industry Workforce Advisor (Health and Social Assistance)

Workforce Planning builds the economic strength of First Nations Health and Community Services. For First Nations health and community services, economics is not about wealth. It is about thriving communities, centred by culture, families and the right to self-determination. The financial sustainability of a First Nations health or community service is inseparable from the strength, capability, and sustainability of its workforce.

Across rural and remote Queensland, we know First Nations health and community services operate in environments shaped by historical inequity, workforce shortages, and rising demand for care. On the surface, the challenges are financial: tight budgets, short-term funding cycles, recruitment pressures, compliance requirements, and increasing operational costs. Beneath these pressures, however, lies the deeper driver of sustainability: whether the service has the right people, in the right roles, with the right skills, supported in the right way to deliver culturally responsive, community-led care.

This is where workforce planning shifts from being a technical process to becoming a strategic lever for economic resilience. For First Nations health and community services, workforce planning is not simply about filling vacancies or forecasting shortages. It is about strengthening the foundations of services so they can remain stable, responsive and community-led in the face of changing demand and funding pressures.

Strong Futures Start Here

In response to these realities, CheckUP’s created the Strong Futures Start Here approach to workforce planning to recognise that thriving services begin with people. Stemming from and extending upon national and Queensland workforce, health and specific Aboriginal and Torres Strait Islander frameworks and strategies, the approach translates high-level policy into practical action. It provides a clear, accessible guide that enables services to begin workforce planning immediately with their teams, rather than waiting for external solutions and funding.

Strong Futures Start Here is designed to support organisations to assess their current workforce position, identify future risks and opportunities, and develop practical strategies that align workforce capability with community need. It moves workforce planning from a compliance requirement to a leadership practice embedded in everyday operations.

The Strong Futures Starts Here approach focuses on building workforce strength with empowered leadership, courageous communication and strong pathways for workforce development and transformation. It means creating environments where difficult conversations about sustainability, succession and service delivery can occur constructively. It also means investing in skills development, career pathways and culturally responsive workplaces that attract and retain local talent.

Empowered leadership, courageous communication and strong pathways

Empowered leadership is central to this work. When leaders move beyond reactive recruitment and focus on long-term vision with workforce capability, they can align workforce design with community priorities. In doing so, leaders balance financial stewardship with community and cultural responsibility.

Courageous communication strengthens impact. Open, facilitated dialogue enables teams and communities to discuss challenges honestly and build a path forward on a united journey to create opportunities. When these conversations occur in culturally responsive spaces, solutions reflect both operational realities and community expectations. Transparency reduces inefficiency and builds shared accountability.

Strong pathways are equally critical. Career progression, mentoring and leadership development create opportunities for local people to train, work and lead within their communities. This reduces workforce leakage to metropolitan areas and strengthens local economic participation, generating lasting social and economic benefit.

The financial dimensions of rural First Nations health and community services cannot be separated from workforce capability and cultural strength. Embedding workforce planning into organisational strategy strengthens retention, enhances productivity, reduces reactive spending, and improves service continuity. It is more than an operational tool, it is a pathway to economic resilience, cultural continuity, and long-term health equity.

Strong futures for First Nations health and community services are built on strong workforce foundations. By centring people, culture and community leadership, workforce planning underpins sustainable services and empowered communities.

More than an organisational tool, workforce planning strengthens economic sustainability, supports self-determination and keeps services resilient, culturally responsive and future-focused.

➡️  Visit the Strong Futures Starts Here web page

 

Download the workforce planning guide

Gateway to Industry Schools Program – Health student tours

This month, Gateway to Industry Schools Program – Health (GISP), in collaboration with Mandy Elliott from the Department of Education, hosted two Industry Tours for students in Mackay and Townsville.

Mackay Industry Tour

On 5 March, GISP hosted an Industry Tour for 30 students, including 20 students from Proserpine State High School and 10 students from Collinsville State High School. Students began their journey to Mackay early, departing at 5:00am to participate in the day’s activities.

The tour commenced at Mackay Base Hospital, where students were welcomed by Kristy Fuller and her team of educators. The team delivered an informative presentation outlining the wide range of careers available within the health sector. A highlight of the session was hearing from Dr Bill, who shared his unique career journey, explaining how he initially began studying to become a veterinarian before transitioning into medicine.

Following the hospital visit, students travelled to Central Queensland University where Lily from the enrolments team presented information about the SUN Program. This program provides students in Years 10, 11 and 12 with the opportunity to study university-level units while still at school. Upon successful completion, students may be eligible for direct entry into a related university course and receive credit towards their degree. The program also offers an alternative pathway to university that is not solely reliant on an ATAR score. From there the students were able to participate in hands on activities with the Nurse Educators and learn about first aide. 30 amazing students who were so well behaved and polite it was an honour to host this event for them.

The images above show hands-on hospital tours which give students a glimpse into the many pathways available in the medical field.

Townsville Industry Bus Tour

On 6 March, 20 students from Townsville State High School participated in an industry bus tour, visiting TAFE Queensland, Mater Hospital and the Royal Flying Doctor Service (Queensland Section). The day provided students with the opportunity to explore a range of careers and pathways into the health sector.

At TAFE Queensland, students learned about healthcare courses available for 2026 and participated in hands-on activities that provided insight into practical skills used in the industry. Tara from Mater Education presented on the various pathways into healthcare through Mater Hospital, including training programs, courses offered by Mater, and opportunities for students to begin studying while still at school.

The visit to the Royal Flying Doctor Service (Queensland Section) was a highlight of the day, giving students the opportunity to see firsthand the vital role the service plays in supporting remote and regional communities. Students spoke with flight nurses, toured the aircraft, and met with staff who coordinate and deliver healthcare programs for people who cannot easily access medical services in regional and remote areas.

Future healthcare professionals get a firsthand look at life in the industry.

Explore Gateway to Industry School Program – Health

The Gateway to Industry Schools Program – Health (Health Gateway Project) is being delivered by CheckUP in partnership with Queensland’s Department of Trade, Employment and Training.

The Gateway to Industry Schools Program is a key industry engagement strategy for DTET and aligns with the department’s vision for all Queenslanders to have the skills and opportunities to participate and prosper in the economy. There are 11 industry sectors involved in the program.

The Health Gateway Project links schools with industry partners to introduce students to the many career pathways and job options available to them within the health industry. The project also helps to facilitate learning opportunities and experiences for both students and teaching staff.

Want more stories?

Read about regional, rural and remote stories that are making a real difference.

The rural generalist edge

how outreach work can make you a better clinician. 👇

William (Bill) Hinds

William (Bill) Hinds

Physiotherapist, Hinterland Physio Group

There’s a version of physiotherapy that happens in well-equipped city clinics, with referral networks a phone call away and specialists down the road. Then there’s Kilkivan.

For William (Bill) Hinds, a physiotherapist from Hinterland Physio Group who has been doing outreach work in the small South East Queensland town for several years, the contrast couldn’t be sharper. And he wouldn’t trade it.

“The mix of patients you see in Kilkivan is quite varied. But the big difference is that you don’t have the same referral options available, so it pushes you to treat conditions that in a metro setting you might often refer on for.”

When the referral network is you

In a single day, Bill might develop an exercise program for a cardiovascular patient he’d normally refer to an exercise physiologist, complete an in-home assessment and order support aids that would typically involve an OT, and treat a vestibular (your body’s balance and spatial awareness system) patient he’d usually send to a specialist.

That breadth isn’t incidental to the work. It is the work.

Planning for the long game

One of the less obvious ways rural outreach reshapes clinical practice is in how you think about time. Bill and his team visit Kilkivan once a month, which means the standard week-to-week treatment rhythm simply doesn’t apply.

That kind of long-horizon planning, building a program a patient can sustain largely on their own between visits, is a skill that transfers directly back into everyday practice. It demands a level of patient education and self-management design that busy metro clinics don’t always require.

“This forces you to think differently with how you treat and plan for these patients, developing a plan on how to manage their condition not only over the next week, but also over the next month until we see them again.”

Creativity as a clinical skill

Limited resources have a way of sharpening thinking. In Kilkivan, the pools, gyms, recovery devices, and support networks that city-based clinicians take for granted are often unavailable or hard to access. That constraint, Bill says, is actually one of the most fulfilling parts of the work.

It’s a form of clinical creativity that doesn’t get taught in a textbook. The ability to problem-solve in real time, with what’s in front of you, for someone who has no other option.

“You are working in different environments, with limited resources to both you and the patient for their recovery. This forces you to think outside the box and work with the patient to figure out how we can help with the resources available.”

Showing up matters more than you think

Beyond the clinical skill-building, Bill speaks about something harder to measure but equally important: the power of simply being a consistent presence for patients in rural Queensland communities who have very few other options.

That reassurance sometimes extends well beyond physiotherapy. Patients raise things outside Bill’s scope, but he sees that as part of the role. Listening, and helping point them in the right direction.

In communities like Kilkivan, a health professional is rarely just a health professional. They’re often the most consistent point of contact the healthcare system offers.

“Often at rural clinics these patients are very isolated with very limited health professional support. For these patients, the knowledge that you are coming out to visit them on a set date is so powerful and gives so much reassurance to know they are not alone.”

Why hands-on still wins

With telehealth expanding rapidly across rural and regional Queensland, it’s worth asking what in-person Outreach offers that a video call can’t. For Bill, the answer is clear.

Telehealth has its place, he’s clear about that. But there are things that simply can’t happen through a screen.

“The benefits of being able to physically assess and treat a patient, giving them pain relief and increased movement or mobility in real time is far greater. We know from the evidence that this ability to be hands on and create benefit in session increases a patient’s compliance with their home exercise program and therefore improves patient outcomes.”

What he’d tell a younger physio

If a physiotherapist came to Bill wanting to fast-track their development, his advice would be direct.

“If you want to learn resilience, creativity, challenge yourself clinically, and find fulfilment in your work, then Outreach rural clinic work is the way to go. It will get you thinking on your feet, teach you to trust yourself and your clinical judgment, all while you will make real differences to people’s lives and the community.”

That combination of clinical growth and genuine community impact is what keeps practitioners like Bill making the drive to Kilkivan, month after month.

Read more stories below:
21 January 2026

CheckUP celebrates 10 years as Visiting Optometrists Scheme fundholder

As the Visiting Optometrists Scheme celebrates 50 years of bringing eye care to rural and remote Australia, CheckUP reflects on its own decade of leadership in Queensland.Read more
20 January 2026

Kilkivan outreach provider retiring after 12 years of dedicated service

CheckUP recently attended a farewell event in Kilkivan for Dr Sandra Zeeman to celebrate over 12 years of providing Outreach GP services to the community. Dr Zeeman was instrumental in establishing this service back in 2013.Read more
11 November 2025

How local healthcare shared one Emerald family’s future for the better

In March 2024, ten-year old Summer’s world shifted in the Emergency Department at Emerald Hospital. Diagnosed with Type 1 Diabetes, Summer was airlifted by a CapRescue helicopter to Rockhampton.Read more
20 October 2025

CheckUP’s Health Industry Workforce Advisor brings workforce knowledge to the APNA Festival of Nursing

CheckUP’s Health Industry Workforce Advisor (IWA) Alina Khalid, had an insightful time at the APNA Festival of Nursing, connecting with health leaders from across the country. She explored exciting workforce models that are shaping the future of care, including team-based approaches and the use of AI in health.Read more

Coordination of QMHW to transition to the Queensland Alliance for Mental Health from 2026

The Queensland Mental Health Commission recently announced that the coordination of Queensland Mental Health Week (QMHW) will transition to the Queensland Alliance for Mental Health (QAMH) from 2026, following collaborative planning with CheckUP.

It has been an honour and a privilege for CheckUP to coordinate QMHW, and we thank the Queensland Mental Health Commission for entrusting us with QMHW for the past eight years.

We have striven to ensure that QMHW was celebrated far and wide each year, and we are proud that the number of events held in Queensland grew from 200 in 2018 to a peak of 550.

We know that QMHW will continue to grow under the guidance of the Queensland Alliance for Mental Health – we wish them all the best.

Visit QMHW online.

CheckIN Issue 230 – February 2026

The February edition of CheckIN features details of the first QPHCN event for 2026, an important announcement about QMHW, the release of the First Nations Industry Workforce Advisor (IWA) FREE Workforce Planning Guide, and more.

You can also learn about how to access CheckUP’s free disability inclusion training, free workforce planning advice, plus read about timely, general health sector news and events.

Enjoy this edition of CheckIN.

Subscribe to our newsletters HERE, to stay up to date with our initiatives, and more

Read the Newsletter

Meet Lilli Tomonu

Regional Coordinator, Far North QLD

 

Lilli covers one of Queensland’s most geographically challenging regions, coordinating outreach health services across Far North Queensland (FNQ). Since joining CheckUP in June 2024, she’s become the essential link between providers, hospitals, Aboriginal Community Controlled Health Oranisation (ACCHO)s, and the communities they serve.

My role

Why did you choose to apply for work at CheckUP?

Because I loved the opportunity to travel and engage with communities, which I am very passionate about making a difference in small ways.

What does a typical day at work look like for you?

My typical day at work involves:

  • Checking phone messages and attending to urgent emails
  • Reviewing the Outreach Dashboard (OR reports, visit dates, etc.)
  • Attending Teams meetings and making calls

I continue with addressing any outstanding needs with providers and Hospital and Health Service (HHS), checking overall provider performance, and reading clinician notes. I reach out via call or email to assist outreach services that are struggling or need external support to deliver care.

How does your role contribute to rural and remote communities?

My role contributes through collaboration, engagement, and building trust within communities—including hospitals, ACCHOs, North Queensland Primary Healthcare Network (NQPHN), and partners like NDIS and Aged Care teams. By working across a diversified workforce, we achieve health targets and contribute immensely toward closing health gaps.

What’s the biggest transformation you see with people that you support?

The biggest transformation is seeing that they no longer have to leave their families to travel long distances for services, witnessing the smiles on their faces, and having the community acknowledge our work.

What’s your favourite part about CheckUP?

My role as Regional Coordinator FNQ. CheckUP gave me the opportunity and flexibility to own my role and work collaboratively with stakeholders, providers, and clients to deliver health services.

What’s the most rewarding part of your role?

Making a difference in the community through the delivery of priority needs with the support of outreach teams—bringing better healthcare closer to home.

Lilli’s advice for people considering rural support work

“Do not come with set expectations. Be flexible, have patience, and be able to build trust. Listen and learn about the people, adopt an open-minded approach, and be cheerful. Every location has a unique approach, but just be who you are—you are there to deliver the service and care for the community.”

Where can people contact you?

Reach out directly via email at ltomonu@checkup.org.au or call – 0499 743 203.

Learn more about CheckUP Health Services

👉Health Services

 

Read more stories below:
21 January 2026

CheckUP celebrates 10 years as Visiting Optometrists Scheme fundholder

As the Visiting Optometrists Scheme celebrates 50 years of bringing eye care to rural and remote Australia, CheckUP reflects on its own decade of leadership in Queensland.Read more
20 January 2026

Kilkivan outreach provider retiring after 12 years of dedicated service

CheckUP recently attended a farewell event in Kilkivan for Dr Sandra Zeeman to celebrate over 12 years of providing Outreach GP services to the community. Dr Zeeman was instrumental in establishing this service back in 2013.Read more
11 November 2025

How local healthcare shared one Emerald family’s future for the better

In March 2024, ten-year old Summer’s world shifted in the Emergency Department at Emerald Hospital. Diagnosed with Type 1 Diabetes, Summer was airlifted by a CapRescue helicopter to Rockhampton.Read more
20 October 2025

CheckUP’s Health Industry Workforce Advisor brings workforce knowledge to the APNA Festival of Nursing

CheckUP’s Health Industry Workforce Advisor (IWA) Alina Khalid, had an insightful time at the APNA Festival of Nursing, connecting with health leaders from across the country. She explored exciting workforce models that are shaping the future of care, including team-based approaches and the use of AI in health.Read more

The January 2026 edition of Reaching Out

The latest Reaching Out newsletter celebrates the dedicated providers and practitioners making a difference in rural and remote Queensland. This edition farewells Dr Sandra Zeeman after 12 years of outreach GP services in Kilkivan and marks CheckUP’s 10-year milestone as fundholder for the Visiting Optometrists Scheme.

Readers can also find updates on patient feedback surveys, upcoming service delivery audits, and congratulations to Dr Rolf Gomes (2026 QLD Australian of the Year), Floyd Leedie OAM, and Dr Sangla OAM for their contributions to rural and Indigenous health.