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Queensland Mental Health Week

Who we are

CheckUP works with partner organisations and health providers to create healthier communities and reduce health inequities through a range of initiatives.

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Partner with us

There are so many ways you can support the work of CheckUP and our vision of better health for the people and communities that need it most.

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News & publications

Read the latest news and publications from CheckUP.

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Let Us Know What You Think

Your experience is important to us, and we want to hear from you.

Feedback is shared with our teams to allow us to do a better job. CheckUP welcomes all feedback, positive or negative about the service received and/or experience with CheckUP. While we like to receive positive feedback, if we are doing anything that can be improved, we want to know about it.

If a Service Provider or Stakeholder is not able or comfortable providing feedback directly to CheckUP, we are happy to accept feedback from an advocate on their behalf.

A copy of the CheckUP Feedback Policy and Procedure is available by clicking here.

Providing feedback is a simple process. The options include:

  1. Talk with someone at CheckUP, either in person at our office which is located at Level 2, 36 Russell Street, South Brisbane or phone 07 3105 8300 OR
  2. Put your feedback in writing and mail it to:- CheckUP Australia, PO Box 3205, South Brisbane QLD 4101 OR
  3. Complete the online form below.

If we did not meet your expectations, we will contact you to talk over your concerns.

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General Practice Queensland Limited ACN 123 426 111 trading as CheckUP Australia (CheckUP) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) (Privacy Act). CheckUP is collecting your personal information to enable CheckUP to communicate with you regarding your query. If you choose not to provide all or part of the requested personal information, then we may not be able to provide appropriate information and support. CheckUP sometimes discloses this kind of personal information to the CheckUP Board. Our privacy policy is available on this Privacy Policy page, which contains information about how you may access the personal information held by us, seek the correction of that information, how you may complain about a breach of the APPs and how we will manage any complaint made by you.