CheckUP is committed to and involved with the establishment, implementation, and review of a customer-focused, and continually improving business environment.

We welcome feedback, compliments and complaints and shall accept instances of these up to three months after the occurrence of the event they relate to.

The CheckUP Feedback, Compliments and Complaints Policy aims to identify service improvements, increase customer satisfaction, strengthen customer input into our services, acknowledge areas of excellence, and respond effectively and independently to feedback provided.