CheckUP is committed to and involved with the establishment, implementation, and review of a customer-focused, and continually improving business environment.

We welcome feedback and shall accept feedback up to three months after the occurrence of the event. Feedback also includes compliments, complaints, and clinical incidents.

The CheckUP Feedback Policy and Procedure aims to identify service improvements, increase customer satisfaction, strengthen customer input into our services, acknowledge areas of excellence, and respond effectively and independently to feedback provided.