Health Services

Cultural safety and responsiveness are paramount for health organisations working with Aboriginal and Torres Strait Islander people, as it acknowledges and addresses the historical and ongoing disparities in healthcare outcomes. By adopting culturally safe practices, organisations can create an environment where Aboriginal and Torres Strait Islander people feel respected, heard, and understood, leading to improved trust and engagement in healthcare services. This approach helps to bridge the gap in health outcomes, promoting equity and supporting the overall wellbeing of Aboriginal and Torres Strait Islander communities.

CheckUP encourages our Outreach providers to undertake practical, action-based and solution-focused training, so they can improve their capability to meet the health and wellbeing needs of Aboriginal and Torres Strait Islander people. We facilitate this through working with Indigenous Allied Health Australia to organise training for Outreach providers as part of the contracting process.

Below are resources that Outreach providers may find useful.

• Indigenous health education for professionals
• Aboriginal and Torres Strait Islander Cultural Capability
• Improving the accessibility of health services in urban and regional settings for Indigenous people
• A guide for improving the identification of Aboriginal and Torres Strait Islander people in health care
• Accurately identifying Aboriginal and Torres Strait Islander people (YouTube video) 
• Indigenous status flyer
• A4 tabletop tent – Have you asked the question?
• Completing an Aboriginal and Torres Strait Islander health assessment
• National best practice guidelines for collecting Indigenous status in health data sets

CheckUP is committed to providing a safe environment, where children, young people, families, and communities feel safe and are confident that children and young people’s rights, needs and interests are met, with particular attention paid to the cultural safety of Aboriginal and Torres Strait Islander children, children from culturally and/or linguistically diverse backgrounds, as well as the safety of children with a disability. Below are relevant resources for Outreach providers related to child safety.

• CheckUP’s Statement of Commitment to Child Safety and Wellbeing
• CheckUP’s Child Safety and Wellbeing Policy
• About the National Principles for Child Safe Organisations
• Commonwealth Child Safe Framework Resources
• Queensland Blue Card Services